Client Prerequisites

Following set of rights should be verified if a user experiences problems using the tools:

  • .NET Framework (most recent version) is required
  • read and write rights on the user's ApplicationData folder (used to store information on launched installations and general info regarding the launcher)
  • read and write rights on the user's temp folder (used for download, deployment and launch of Campaign)
  • Read and write rights on following Registrykey: "SOFTWARE\MICROSOFT\Windows\CurrentVersion\Run (used to toggle to automatic start of the launcher)
  • Microsoft Word for document merge
  • In addition, Vista and Windows 7 users need to install the “Microsoft dhtml editing control” component before being able to use the Form. This component is available from the following URL: http://www.microsoft.com/downloads/details.aspx?familyid=b769a4b8-48ed-41a1-8095-5a086d1937cb&displaylang=en

 

Note: Campaign troubleshooting can be found here.

Supported operating systems

  • Windows Vista
  • Windows 7
  • Windows 8 and 8.1
  • Windows 10
  • Mac is also supported for Admin config and Engage